FAQ

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Who is BLANK PROJECT?

Hey trendsetter! Blank Project is more than a brand; it's an invitation to embrace creativity and self-expression. Our name, inspired by a blank canvas, reflects the limitless potential and creativity you have when deciding what to wear.

Our mission is simple: empower individuals to express themselves confidently through fashion. Each design we create is a unique way to let your personality shine.

Every few months, we launch a new collection, each built around a distinct concept. Our stock is deliberately limited, ensuring each piece is exclusive and stands out, just like you. We believe in quality and creativity over quantity.

At Blank Project, you're not just wearing clothes; you're wearing a piece of art, a story, and a vision of individuality. 🌟👗

Do you have a size guide?

We've got you covered! On each product page, you'll find details about our models' heights and the specific sizes they flaunted during our incredible photoshoots. This way, you can get a clear picture of how our pieces fit and make the best choice for your unique style and body type.

Do you offer international shipping?

You bet! We love spreading the fashion love worldwide. We offer international shipping, so whether you're in the heart of a bustling city or chilling by the beach, we've got your fashion fix covered! 🌍✈️
Unfortunately, there are countries we are unable to ship to at this time due to various reasons, If your country is not listed during checkout, we regret to inform you that we do not currently ship to your location.
Shipping policy

Can I cancel or modify my order after it's been placed?

If your order has not left our warehouse yet, we can refund the amount and cancel it. However, if your order has been prepared, you will have to receive it and proceed to return it.

In order to check if we can cancel your order before it is prepared, contact us

How can I track my order?

What if my order is damaged, incorrect, or missing items?

Oh no, that's a bummer! If your order is playing a game of hide-and-seek or arrives with unexpected surprises, reach out to our awesome customer support team on our Contact us page. We'll sort it out and make sure you're back to being the fashion superstar you are! 💫💌

How do I return my order?

Returning your order is a breeze! Simply shoot us a message using the contact form on our website, and our fantastic support team will be right by your side, guiding you through the entire process. We're here to make sure your return journey is smooth sailing, hassle-free, and oh-so-simple! 🚀📝

Return policy

How do I care for and wash my products?

We've got your back! It's important to note that some of our products may bleed colors, especially during the first few washes. To keep your garments looking vibrant, we recommend washing them separately with similar colors. Additionally, turning the garment inside out before washing and using a gentle detergent will help preserve the colors and fabric quality. For specific care instructions, always check the label on the product. Your fashion staying fab is our priority! 🌟👕

How can I contact your customer support?

Easy peasy! Just drop us a line on our Contact us form. Our friendly support squad is on standby, ready to chat, answer questions, or simply share some laughs. We're all ears and totally here for you! 📞🌟

How can I stay updated on new collections and promotions?

Oh, we'd hate for you to miss out on all the fun! Stay in the loop by subscribing to our newsletter and following us on Instagram [@blankproject.jpeg]. We'll keep you updated on the latest collections, sneak peeks, and jaw-dropping promotions. Get ready for a style party in your inbox and feed! 💌🎉